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Dear All Sysnetians,

Greetings for the New Financial Year 2016-17 though we all have already crossed Q-1.

Moving ahead, we all being in Service Delivery. it is important to understand that service is a delivery of process, of deed, of performance and effort from both the provider and the customer.

We all at Sysnet should understand how customers derive utility from the service. Our Branch/Project/Regional Managers in Sysnet should have objectives to focus on increasing the customer involvement into process of service delivery. This will help us to stay competitive on the market when new technologies are developing very quickly.

Last but not the least we should focus on running the operations in a cost effective way without letting down the quality of support.

With Warm regards and best Wishes to you all.

Subroto Chatterjee

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